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General Information

  • How do I qualify for the Gold or Platinum Elite Program?
  • Which points count towards my elite status?
  • What are the dates to qualify for elite status?
  • Will redeeming my points for free parking affect my elite status?
  • My recent stay was just added to my account and I should now have a higher elite status, but it doesn't show.
  • How do I redeem and use my anniversary points that were added to my account?
  • Why am I earning 4 points instead of 5 points per $1?
  • How do I see what benefits I’ve earned?
  • What is my anniversary date?
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