General Information
- Will my points expire at the end of the Spot Club year?
- Will redeeming my points for free parking affect my elite status?
- My recent stay was just added to my account and I should now have a higher elite status, but it doesn't show.
- How do I redeem and use my anniversary points that were added to my account?
- How do I know how many points are required for a free day of parking?
- Why did the car wash discount change?
- What are the dates to qualify for elite status?
- What will happen to my status from last year?
- Why am I earning 4 points instead of 5 points per $1?
- I am a platinum Spot Club member. What locations offer premium parking area upgrades?
- Why are my status qualifying points different than my earned points?
- I am a gold or platinum Spot Club member. How do I redeem my Spot Club points for a free exterior hand car wash?
- I qualified for the Spot Club Elite Program. How do I get my discount on car care?
- I qualified for a Spot Club Elite Program. When do I get my free day of parking for my anniversary?
- Why are "My Redeemable Points" lower than my "Total Points Earned?"
- Why are "My Redeemable Points" higher than my "Total Points Earned?"
- How do I see what benefits I’ve earned?
- How do I qualify for the Gold or Platinum Elite Program?
- What is the Spot Club program and how do I join?
- What is my anniversary date?