General Information
- Which points count towards my elite status?
- What are the dates to qualify for elite status?
- Will redeeming my points for free parking affect my elite status?
- My recent stay was just added to my account and I should now have a higher elite status, but it doesn't show.
- How do I redeem and use my anniversary points that were added to my account?
- Why am I earning 4 points instead of 5 points per $1?
Gold and Platinum Elite Status
- How do I qualify for the Gold or Platinum Elite Program?
- I’m a Platinum member, do I need to make a reservation anymore?
- I am a platinum Spot Club member. What locations offer premium parking area upgrades?
- I am a gold or platinum Spot Club member. How do I redeem my Spot Club points for a free exterior hand car wash?
- I qualified for the Spot Club Elite Program. How do I get my discount on car care?
- I qualified for a Spot Club Elite Program. When do I get my free day of parking for my anniversary?