Making A Reservation
- What do your reservation discounts mean?
- How do I make a reservation?
- Unable to select dates on calendar when making a reservation
- Why do you charge a $5.95 reservation fee?
- I'm tax exempt, how do I make a reservation?
- I don't know or have a checkout date. How do I make a reservation?
Pay Now Reservations
- How do I cancel a Pay Now reservation?
- What is your prepaid reservation cancellation policy?
- Can I use my prepaid reservation as a credit at a different time?
- I made a Pay Now reservation, have not parked yet, but need a receipt.
- I believe I was double charged for my Pay Now reservation
- What happens if I come home early with a Pay Now reservation?
Pay Later Reservations
Point Redemption
Existing Reservation
- How do I modify my reservation?
- How can I modify my reservation in the app?
- Can I come and go multiple times with the same reservation?
- When should I arrive at The Parking Spot for my reservation?
- Can I check-in early or late for my reservation?
- How do I modify a reservation made on APR or Spot Hero?
Coupons/Promo Codes
- Where do I find a coupon or promo code?
- I received an email with a promo code, how do I use it?
- Why is my promo code not linking to my reservation?
- My coupon will expire before I plan to checkout, can I still use it?
- How do I use a AAA coupon with my reservation?
- How do I apply a coupon to my reservation?