General

Login

• How can I reset my password?

App

• Can I see the shuttle pick up location in the app?
• Can I use the app to let my driver know I’m ready for pick up?
• How do I contact the local facility in the app?
• How do I track a shuttle?
• How can I add my parking space number to the app?

Rates

• Do you offer monthly rates?
• What are your rates?

Facility Information

• Can I park my motorcycle or scooter at your locations?
• Looking to share your last experience at The Parking Spot?
• What is the clearance at your LAX and STL garage parking locations?
• What payment methods do you accept?
• What if it snows while I'm away?
• What happens if my car battery is dead when I return home?

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