General

During/After Your Stay

• Looking to share your last experience at The Parking Spot?
• Need information regarding your current parked car?
• What payment methods do you accept?
• What if it snows while I'm away?
• What happens if my car battery is dead when I return home?
• Can I pay for my stay with cash?

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Shuttle Information

• Are masks required on the shuttle?
• Do shuttles run 24 hours a day?
• Will your shuttle take me to a hotel, car rental, train station or cruise port?
• Shuttle pick up information
• Can I bring a pet on the shuttle?
• Is tipping required?

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App

• How do I download your app?
• How do I track a shuttle?
• Can I see the shuttle pick up location in the app?
• Can I use the app to let my driver know I’m ready for pick up?
• How do I contact the local facility in the app?
• How can I add my parking space number to the app?

Rates

• What are your rates?
• Do you offer monthly rates?
• Do you have a discount for AARP members?
• What type of car washes do you offer and what are the rates?

General Information

• You can now tip with a credit card
• Directions to our lots and phone numbers
• What are your hours?
• Are you hiring?
• What is the difference between Covered Parking and Premium Parking?
• Do you have a lost and found?

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