We offer two types of reservations - Pay Now & Pay Later.
You have the flexibility to modify both types of reservations up to one hour before your check-in time. This includes changing dates, times, parking type, and location. There is no limit to the number of times you can modify your reservation, and you can make these changes by clicking HERE.
After 1 hour prior to your reservation check-in time, you will no longer be able to modify your reservation & will need to contact our Guest Services team for assistance. To contact our team, please click HERE.
If changes to the facility or parking type are made and results in changes to the prepaid amount, your original reservation will be refunded in full, and you will be recharged the new total.
Modifications via browser
Log in to your Spot Club account and click on My Reservations on the left-hand side. Then click Modify next to the reservation you wish to adjust.
Modifications via the app
Once your reservation opens, tap Edit in the upper right-hand corner and you will then be able to edit the location, check-in date/time, checkout date/time, parking type. If you made a Pay now reservation, you will be able to confirm or change the credit card used.
* Note: Per our reservation policy, you may make changes to your reservation up to one (1) hour prior to the stated reservation entry date/time selected during booking. However, any changes to the reservation will cause the entire reservation amount to be recalculated at the rates effective as of the change date, not the rates effective on the date of the reservation booking. This applies to all types of reservations, Pay Now and Pay Later.
You can view our reservation policy HERE.