Once you arrive at one of our locations, if you have a reservation, you will scan the QR code shown on your reservation to check-in.
If you are a Spot Club member and do not have a reservation, you can scan the QR code shown in the app.
If you are not a Spot Club member and do not have a reservation, please swipe a credit card to enter. Please make sure you remember which credit card you used to check-in with since you will need to use the same credit card at checkout.
If your location has a greeter, they will then direct you to an area to park in. If your location does not have a greeter, you will then follow the signs to the parking type you made your reservation for or would like to park in and park in the first available spot.
A shuttle will then be shortly behind you to assist with your luggage and take you to your terminal. If you will be parking at one of our LAX locations or PHL South - Lot B, after you park, please proceed to the shuttle pickup area to board the shuttle to the airport.
The shuttles are running on a regular schedule 24/7, but it's important to note that during peak travel times, you may experience wait times of up to 15-20 minutes.
You will checkout the same way you checked in - scanning the QR code or swiping the card you used at check-in.
After checking out with your QR code, the points earned from your stay will be added to your account within 48 hours.