To receive missing credit, please wait 24 hours after checkout, then login to your Spot Club account and click on Account Settings.
On the right side, select Missing Credits.
Enter your sequence number in the text box. Please refer to the highlighted sequence number in the graphic shown to you. Your stay will then be added to your account immediately. Please allow 12 hours for your total days parked to update.
You can also receive missing credit through the Parking Spot App. Login and swipe up on the arrow, above Reserve, to view the menu. Tap on Spot Club Account, then Request Missing Credits, and follow the prompts on your phone for the points from your stay to be applied to your account.
**Please note, you will not be able to receive points for reservations made on 3rd party sites like APR and Spot Hero.