We offer two types of reservations - Pay Now & Pay Later.
You can modify both types of reservations up to one hour before your check-in time. You are able to change the dates, time, parking type and location. You can modify your reservation HERE.
Pay Later reservations can be canceled up to 1 hour prior to your reservation check-in time. You can cancel your reservation HERE.
To cancel a Pay Later reservation via the app, sign into your Spot Club account and tap on your upcoming reservation. Once your reservation opens, scroll to the bottom, and tap Cancel Reservation.
When you prepay, you lock in our lowest rate so you will not be able to cancel it. Pay Now reservations are non-refundable, and you will not receive a credit for an unused Pay Now reservation.
Log in to your Spot Club account and Cancel next to the reservation made with points. Confirm you would like to cancel your reservation. Once confirmed, your points will be automatically added back to your Spot Club account.
*Please note, you will only be able to cancel reservations made will all points or reservations made with some points and the remainder is a Pay Later reservation. Reservations made with some points and the remainder is a Pay Now reservation cannot be canceled. As Pay Now reservations are nonrefundable.
You can find our reservation policy HERE.