You can find more information about reservations on our Help & Support hub HERE.
Q: What is the difference between a Pay Later & Pay Now reservation?
A:
Q: How do I make a reservation?
A: Reservations may be made up to one hour prior to your arrival at our facility, provided space is still available. They can be made by clicking HERE. You will be asked to provide a credit card number for the $5.95 reservation fee, which covers the cost of holding your space open. However, Spot Club members will have the reservation free waived when logged into their account. To join the Spot Club, please click HERE.
If no reservation is made, you will then be billed at our dive up rate at checkout.
Need to make a reservation on the fly? You can also make reservations by using the Parking Spot App. Click HERE for more information.
Q: Do I need a reservation?
A: Reservations are recommended, but not required. A reservation will guarantee you the rate shown online for the dates and times entered. Reservations are highly recommended for peak travel times.
**Any rates shown online do require a reservation. If you do not choose to make a reservation you will be charged the drive-up rate, which does vary.
Q: How do I cancel a Pay Later reservation?
A; Pay Later reservations can be canceled up to 1 hour prior to your reservation check-in time. You can cancel your reservation HERE.
To cancel a Pay Later reservation via the app, sign into your Spot Club account and tap on your upcoming reservation. Once your reservation opens, scroll to the bottom, and tap Cancel Reservation.
Q: What payment methods do you accept?
A: Cash is accepted until January 6, 2025. All major credit cards are accepted.
Q: What is your reservation policy?
A: You can find our full reservation policy HERE.
Q: When can I check-in at the facility?
A: You can check in with your Pay Later reservation starting at 9pm the day before your reservation check-in date until 3am the day after your reservation is supposed to start. If you check-in outside this arrival window, you will be charged the drive up rate.