We welcome USAirport Parking to The Parking Spot family!
If you have not parked with us before, please review the first time parkers articles HERE. The articles include how parking with us works, how you check-in and out, and other information.
You can find more information about The Parking Spot, including our hours, what the facilities look like, if you need a reservation and more HERE.
Our Help & Support Page is very thorough. You can click HERE to view all articles organized by what you need or you can search for a specific topic in the keyword search box.
If you need to contact our Guest Services team, please select the "Contact Us" button below.
Below are some frequently asked questions.
Q: What happened to my existing USAirport Parking points?
A: You will keep them! You can find more information HERE.
Q: Can I still redeem points at checkout?
A: Only points earned with USAirport Parking can be redeemed at checkout until January 6, 2025! We recommend visiting HERE to learn how to redeem Spot Club points.
Q: What payment methods do you take?
A: Cash is accepted until January 6, 2025. All major credit cards are accepted.
Q: Will my existing reservation still work?
A:Yes! Please checkout with a cashier when you return.
Q: Where do I make a reservation?
A: You will now make any reservations on theparkingspot.com or on the mobile app. Rates shown only require a completed reservation.
Q: What happened to my sales discount?
A: Guests can check with their company Travel Manager to see if their company already has an account and receive a corporate code from them. Guests can also email Guest Services to check. For airline/military discounts, guests can email proof of employment/ military affiliation to Guest Services.
Q: Do I still need to call for a shuttle to pick me up from the airport?
A: The shuttles run regularly to and from the airport. Please call for a pick up between 10pm & 7am!
Q: I will be gone for about three weeks. Is there any problem leaving a car in your facility for a long period of time?
A: Not at all! You can park as long as you would like.
Q: What happens if my battery dies or my tire is low on air?
A: We do offer complimentary jump starts and/or tire inflation. We are staffed 24/7.